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Posted: Saturday, September 23, 2017 12:12 AM



Under the direction of the Risk Management Director, or designee, the Benefits Technician assists in a wide
variety of responsible duties relating to the employee benefit programs including health benefits, insurance
programs and workers’ compensation requirements for the school district and other duties as required.
Monitors and supports employee benefits plans for the District by coordinating, implementing, and maintaining
up-to-date files and reporting for programs that include, but are not limited to group health, other forms of
group insurance, retirement, capital accumulation, and statutory areas such as unemployment.

The duties listed below are intended to describe various types of work that may be performed. The omission of
specific statements of duties does not exclude them if the work is similar, related, or a logical assignment to the
 Assists in the design, assembly, implementation, and administration of comprehensive benefits programs
designed to insure current and former employees.
 Maintains an internal customer service function that provides timely orientation, answers to questions,
technical assistance, and problem solving to employees.
 Coordinates and participates in the day-to-day administration of the benefit program elements. Assures
that documents are processed on a timely basis, bills are processed, and required reports are completed.
 Coordinates and participates in the processing of enrollment, claims, and other benefits documentation.
Facilitates and instructs employees for computer-aided access to benefit plan selections.
 Provides regular communications about the benefits programs by arranging open enrollments, periodic
orientations for new and existing employees, written communications, and newsletters.
 Serves as a primary resource to employees for benefit questions. Assists employees in solving problems
with coverage.
 Processes and works with other departments and staff to monitor COBRA, ADA, ACA, and other required
procedures for eligible employees. Ensures that required notifications are communicated to employees.
Receives and accounts for payments.
 Works with Human Resources and third party administrators to monitor workers compensation claims and
acceptable progress from light to full duty.
 Maintains statistical and other records of benefit plan activity. Provides support to cost and benefit plan
performance reviews.
 Receives and reviews documentation on new employees. Verifies information and eligibility for benefits and
 Maintains benefit records for employees on variable payrolls, computing and adjusting deductions based on
predetermined prorating formulas.
 Provides specific aspects of new-employee orientation on personnel policies and procedures.
Assembles and distributes packets containing information on the District, group benefit plans, and
policies and procedures.
 Compiles reports for external agencies and third party providers. Compiles statistics and trends.
Calculates employee costs for specially funded programs.
 Serves and/or acts as a liaison to a variety of employee relations committees.
 Responds to requests for information using discretion and judgment when discussing confidential
and/or sensitive information.
 Coordinates benefits provisions for eligible retirees and accounts receivable. Coordinates year end
reporting for items such as federal tax reporting for Affordable Care Act.
 Assists retirees, track payments for benefits and prepare correspondence regarding termination of
district paid benefits according to established procedures; provide information regarding continuing
benefits as appropriate.
 Assists with planning and facilitating employee wellness programs such: weight loss challenges,
Maintain-Don’t-Gain challenges, wellness education workshops, Medicare information workshops,
flu shot clinics, and employee health fairs.
 Cross-trains department co-workers as assigned for backup.
 Maintains the confidentiality and security of sensitive information.
 Performs other duties as assigned that support the overall objective of the position.

Knowledge, Skills and Abilities:
 Operation of various office machines.
 Public relations techniques in giving information to the public in person and on the telephone.
 COBRA regulations.
 Perform a wide variety of clerical work.
 Write legibly and keep accurate records.
 Make mathematical calculations with speed and accuracy.
 Spell, punctuate, use correct grammar, and proofread.
 Understand and carry out oral and written instructions.
 Set up and maintain filing systems.
 Operate standard office equipment and appliances.
 Type at a reasonable rate of speed of 40 wpm with accuracy.
 Specialized program knowledge of group employee benefits programs including all forms of
insurance, and statutory requirements.
 Working knowledge of the laws and regulations affecting benefits administration.
 Knowledge of generally accepted personnel management practices, fair employment practices, and
other laws governing human resources.
 In-depth working knowledge of personnel records and data entry requirements for human resources
information systems.
 Working knowledge of other human resource functions such as employment, payroll, and employee
 Knowledge of personal computers and common office productivity applications such as office suites,
spreadsheets, and relational databases used in accounting and human resources.
 Human relations skills sufficient to communicate technical concepts to others in individual and small
group settings and to exercise patience when dealing with employees.
 Skill at preparing effective written communications using correct standard English.
 Sufficient math skill to compute basic statistics, present value, and cost-benefit analysis.
 Ability to carry out all aspects of the position.
 Ability to coordinate, maintain, and document group benefits program elements, including the
ability to setup employee enrollment services.
 Ability to interpret the policies, procedures, techniques, and rules governing human resources
 Ability to organize the work station for efficient customer service and timely document processing.
 Ability to conduct orientation. Requires the ability to maintain confidentiality of employee
information and certain communications governing employee records.
 Ability to coordinate and perform subject specific projects.
 Ability to perform advanced math calculations.
 Ability to convert involved technical and legal information into practical communications. Ability to
interpret labor contract provisions governing the area of responsibility.
 Ability to work cooperatively in communications with others.
 Ability to prepare professional correspondence for routine communications with insiders and
outsiders using correct and standard English.

Physical Abilities:
• Ability to function indoors in an office environment engaged in work of primarily a sedentary nature.
• Ability to sit for extended periods of time, utilize computers and peripheral equipment and
accomplish other desktop work.
• Mobility to move to various locations.
• Auditory ability to carry on conversations in person and over the phone.
• Visual ability to read and prepare/process documents.
• Manual and finger dexterity to write, use a pointing device and keyboard (40 wpm), and to operate
other standardized office equipment, almost constantly requiring repetitive motions.
• Occasional use of step ladders.
• Bending at the waist, stooping, and reaching.
• Carrying, pushing, pulling or lifting light equipment (up to 30 lbs.).
• Reaching overhead, above the shoulders and horizontally.

Education and Experience:
The position requires an associate’s degree or equivalent and 2 years of progressive experience in a risk
management, human resources or equivalent function encompassing employee benefit plans.
Additional year of experience in in related fields and/or specialized credentials may substitute for some
higher education.

• Office environment; occasional work outside buildings.
• Demanding timelines.
• Subject to frequent interruptions and contact with students, the public and other employees.
• Work is performed indoors where minimal safety considerations exist.
 Some contact with toxic materials, including dust and paper.
 Occasional contact with distraught employees, and/or the public.
 Extended viewing of computer monitor.
 Working around and with office equipment having moving parts.

Contact: 951-509-5189 / 951 509 5000

• Location: Inland Empire, Riverside County, CA

• Post ID: 135224468 inlandempire is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017