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Posted: Friday, January 26, 2018 2:19 PM


Req ID:

Entity:
AMR
Communication Supervisor(FullTime)
Rancho Cucamonga, Ca
Reports To: Communications Manager
Department: Communications Center
FLSA Status: Exempt
POSTION SUMMARY:
The Supervisor of Communications is responsible for the supervision of communication centers and staff. The Supervisor of Communications is responsible for evaluation and preparation of contracts, and consolidation of communication services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
:
Utilize sophisticated Computer Aided Dispatch (CAD) system, which assists in monitoring, updating, and controlling the locations and movements of units
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Responsible for supervising the Primary SSC in maintaining System Status Plan by ensuring units are starting shifts and clearing destinations within allotted time frames
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Responsible for supervising those obtaining and providing mapping and routing information to units
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Responsible for supervising those making hospital notifications in a timely manner and relaying accurate patient information
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Responsible for supervising those answering and screening telephone calls in order to prevent unnecessary interruptions
Operational
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Monitors and manages effectively as required
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Directs work assignments of field personnel on a daily basis as needed
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Supervises the management of rest breaks for field personnel on a daily basis as needed
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Maintains effective and professional communications with field personnel
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Maintains excellent knowledge of company, department, and county policies, operating procedures and medical protocols
NONESSENTIAL JOB DUTIES:
:
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
:High School diploma or General Education diploma
:Two years minimum of SSC experience
:Strong teamwork skills
:Proficient working knowledge of spreadsheets and database
:Excellent verbal and written communications skills
:Knowledge of medical billing procedures
:Knowledge of Microsoft Word, Microsoft Excel and Microsoft Access
PREFERRED QUALIFICATIONS:
:Associate of Arts degree in Business
:Two to five years of experience
:EMS field experience
:Emergency Medical Dispatch (EMD) certification
:Experience in business environment with multiple locations
:Experience in a healthcare managed care, hospital, or health insurance environment
EOE including Veterans and Disabled

Source: https://www.tiptopjob.com/jobs/77234312_job.asp?source=backpage


• Location: Inland Empire

• Post ID: 158246347 inlandempire
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